Reservations & Cancellations
Process and Policy
At Safe Space Salon, we value our customers and believe our time and our customers are our two most valuable assests. Thank you for making a reservation for our services today. With that in mind and so we can serve the maximum number of clients, we have established a reasonable set of policies in regards to our appointments. Specifically, how you prepare for your appointment and how you make changes or cancellations.
- All cancellations within 72 hours of the appointment must be made by directly contacting Safe Space Salon by phone call, text message to Panduh or the Salon, or email to safespacesalon@gmail.com ONLY.
- Any cancellation messages sent to social media will not be honored.
- If you cancel online, you will receive a confirmation email. If you do not receive a confirmation email, you did not successfully cancel your appointment. Please call to confirm the cancellation.
- If the appointment is cancelled by the client for any reason (this includes rescheduling to a later date)
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- within 72 hours, you will be charged 50% of the total cost
- within 36 hours you be charged 75%
- If an appointment is a "no call", "no show" or "cancelled same day" , you will be charged 100% of the appointment
- Please keep recent developments in mind with the flu and COVID-19, and come with clean(within two days), dry hair and recently showered
- Do not come if you are showing any flu-like symptoms
- If you have any communicable skin conditions such as poison ivy, ring worm, scabies, lice, you will not be able to receive services and will be responsible for all appointment costs if you show up with any of these conditions.
- Please be mindful and wash your hands!